Need a little help?
Frequently Asked Questions
A few thoughtful answers about our jewelry, ordering and care.
Are the stones natural?
Our product descriptions identify the material used in each piece. Natural stones may show subtle differences in color, clarity and inclusions.
How should I care for my jewelry?
Keep pieces dry, avoid perfume and chemicals, and store them separately in a soft pouch. Wipe gently after wear.
Can I change or cancel an order?
Contact support@seninio.com as soon as possible. We will help when the order has not yet entered packing or dispatch.
Do you offer wholesale?
Yes. Visit our Contact page and select Wholesale Inquiry to share your business details and product interests.